Privacy Policy
This Privacy Policy explains how Just Media collects, uses and protects personal data in connection with our website and services, in line with the EU General Data Protection Regulation (GDPR) and applicable Belgian law.
Last updated: 10 July 2026
1. Data controller
Just Media is the data controller responsible for the personal data described in this policy.
Just Media
Voorzorgsstraat 41, 1000 Brussel, België
Email: info@justmedia.digital
Telephone: +32 470 12 34 56
VAT: BE0829315851
2. Contact details for data matters
For any question or request regarding your personal data, contact us:
Just Media
Voorzorgsstraat 41, 1000 Brussel, België
Email: info@justmedia.digital
Telephone: +32 470 12 34 56
VAT: BE0829315851
3. Information we collect through forms
When you complete a form on our website — such as a project inquiry — we may collect:
- Full name
- Business email address
- Telephone number
- Company and website
- Country and target markets
- Service required and approximate budget
- Your project description and how you heard about us
- Your consent to this policy
4. Telephone and email communications
When you contact us by telephone or email, we process the information you provide and a record of our correspondence in order to respond and manage our relationship with you.
5. Purposes of processing
We process personal data to:
- Respond to enquiries and provide requested information
- Assess and scope potential projects
- Deliver and manage our services
- Communicate about ongoing work
- Improve our website and services
- Meet legal and accounting obligations
6. Lawful bases
Depending on the situation, we rely on:
- Consent — e.g. for certain communications and non-essential cookies
- Performance of a contract — to deliver services you request
- Legitimate interests — to operate and improve our business, balanced against your rights
- Legal obligation — e.g. accounting and tax requirements
7. Retention periods
We keep personal data only as long as necessary for the purposes described, or as required by law (for example, accounting records). Enquiry data that does not lead to an engagement is kept for a limited period and then deleted or anonymised. Specific retention periods should be confirmed in the final policy.
8. Data processors
We use trusted third-party service providers (data processors) to help operate our business — for example website hosting, analytics, email, advertising platforms and customer-relationship tools. These providers process data on our behalf under appropriate agreements. A current list of processors should be maintained and added here.
9. International transfers
Some processors may transfer data outside the European Economic Area. Where this happens, we take steps to ensure an appropriate level of protection, such as adequacy decisions or standard contractual clauses.
10. Analytics
With your consent where required, we use analytics to understand how our website is used in aggregate. Analytics cookies are not set before you provide the necessary consent. See our Cookie Policy.
11. Advertising technologies
With your consent where required, we may use advertising and conversion-measurement technologies to evaluate campaigns. These are not activated before the legally required consent is given.
12. Cookies
Our website uses cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time via the cookie settings.
13. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we take reasonable steps to safeguard your information.
14. Your rights
Under the GDPR you have rights to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent at any time
To exercise any right, contact us using the details above.
15. Access, correction and deletion requests
We respond to verified requests to access, correct or delete personal data within the timeframes required by law. We may need to verify your identity before acting on a request.
16. Objections and withdrawal of consent
You may object to processing based on legitimate interests, and withdraw consent for consent-based processing at any time, without affecting the lawfulness of processing carried out before withdrawal.
17. Complaints
If you have concerns about how we handle your data, please contact us first so we can help. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
18. Updates to this policy
We may update this policy from time to time. The latest version will always be published on this page with its update date.